Terms and Conditions
This (mobile) website, hotelwaze.com, and all services and products that we offer, shall be governed by these Terms and Conditions and shall apply to any and all pages, subpages and links attributed to it. As such, these Terms and Conditions are subject to change and may be altered, amended or otherwise modified without prior approval or notice to any third person or user thereof. By accessing, browsing or using this (mobile) website, and/or by placing or completing a reservation, you acknowledge and unequivocally accede to have read, understood and agreed to the totality of these Terms and Conditions.
Hotelwaze owns and operates the entire content and infrastructure of this (mobile) website and is intended and provided for your personal and non-commercial use.
Scope of Service
Our business includes providing an online platform for bridging and connecting customers and tourism establishments such as, but not limited to, hotels, motels, theme parks, travel agencies, theaters, concerts, and any other travel and tourism-related products and services (“service providers” for brevity), by advertising and offering reservation and online booking services. You are entering into a legally binding contract with our service providers for any and all reservations and bookings made through this (mobile) website. Hotelwaze.com acts exclusively as an intermediary between the customer and the service provider by sending and transmitting information to facilitate transactions.
Hotelwaze does not own or produce the information provided by the service providers and are exclusively and solely under the latter’s effective control and discretion. The service providers are responsible for any alteration, modification, amendment or revision of any information regarding their respective establishments, including but not limited to, rates, availability, location, quality and all other information. We take pride in providing you with the best quality service, as such we treat with utmost diligence and care to ascertain the veracity, accuracy and correctness of all information coursed through our (mobile) website. However, Hotelwaze shall not be liable for any misinformation, wrong information or misleading information for any content displayed through Hotelwaze.com, whether through typographical errors or otherwise.
Unless expressly approved or allowed in a private document, Hotelwaze reserves its right and therefore prohibits any and all persons, juridical or otherwise, from reselling, embedding, mirroring, copying, using, displaying, reproducing or any form of appropriating information and content available within this (mobile) website for any commercial purpose, whether or not in direct competition with the business of Hotelwaze.
Privacy
Hotelwaze.com adheres to internet and information privacy. Hence, all dealings, reservations, transactions and information coursed through our (mobile) website shall be considered confidential information and shall be subject to existing laws, rules and regulations of the United States of America, relative to confidentiality and privacy.
For Hotel Service Charge
You are our business. As such, we do not charge customers and users of Hotelwaze.com any additional and hidden fees or charges for hotel reservations, hotel bookings and hotel transactions done through our (mobile) website. All rates and prices appearing on our (mobile) website, posted by our service providers, are exclusively and solely controlled and modified by the latter.
Service Provider’s Terms and Conditions
Hotelwaze reserves its right and is not liable to any and all repercussions and effects of any hotel prepayment, hotel cancellation, hotel no show or any incident of the same character. As a binding agreement/contract, you agree to accept all penalties, surcharges and effects of the above incidents and any conflict thereto must be coursed through the specific service provider.
The Terms and Conditions, house rules and policies of the service provider shall be applicable in the absence of any provision hereto. Hotel refunds, hotel cancellations, hotel rebooking, hotel amendments, hotel payment options, hotel late arrivals, hotel no show and other similar incidents shall be exclusively governed by the service provider, even though this (mobile) website may have options for the same. The customer bears responsibility in following all of the above-mentioned policies of the service provider and shall declare Hotelwaze free and harmless from any and all liability borne out of any transaction or incident with our service providers.
Correspondence and Communication
By using our services and (mobile) website, you agree and accept to receive an email about the relevant information included in your booking or reservation. Hotelwaze disclaims any liability or responsibility for any communication with the hotel service providers on or through its (mobile) website. You cannot derive any rights from any request to, or communication with the hotel service provider or acknowledgement of receipt of any communication or request. Any delay in the communication with the hotel service provider coursed through our (mobile) website cannot be guaranteed and shall not incur any liability to any of the effects thereto.
Any claim or complaint against Hotelwaze or in respect to any of our products and services must be promptly submitted and communicated within 15 days after the scheduled day of consummation of the product or service. Any claim or complaint submitted after the 15-day period may be rejected, and the claimant shall forfeit their right to any damage or compensation.
Disclaimer
Hotelwaze shall not be liable for any damages, consequential or otherwise, to any person or entity to any service or product attributable to our (mobile) website, and in cases of the contrary, shall only be liable up to the extent of the aggregate cost of the reservation as reflected in the confirmation email sent to the customer.
The officers, directors, employees, representatives, relatives, service providers, partners, agents or others involved in creating, producing, promoting, or otherwise making available the (mobile) website and its contents shall not be liable for:
(i) any punitive, special, indirect or consequential loss or damages, loss of contract loss of profit, loss of claim, loss of revenue, any loss of production, loss of or damage to goodwill or reputation;
(ii) any inaccuracy (typographical or otherwise) relating to the information supplied by our service providers in our (mobile) website;
(iii) any direct, indirect, consequential or punitive damages, incurred or paid by you, pursuant to or arising out of, or in connection with the use, unavailability or delay of our (mobile) website, or
(iiii) any injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to acts, errors, breaches, gross negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the service provider, including any of their employees, directors, officers, agents, representatives, whose products or service are (directly or indirectly) made available, offered or promoted on or through the (mobile) website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
The customer acknowledges and knows that the service providers are the ones liable and responsible for the payment, collection, remittance or withholding of any and all government taxes, fees and charges due to bookings, reservations or sale made or coursed through Hotelwaze.com. Hotelwaze denies any and all liability arising out of, or in connection with, the remittance of the said government charges to relevant taxing authorities and agencies.
The customer certifies and warrants that all files images, pictures, works and articles submitted and uploaded unto the system or within the (mobile) website are owned by him/her and that no copyright infringement or any violation of intellectual property laws and other related laws, such as but not limited to anti-pornographic laws, are being violated. By uploading such files, pictures, images, works and articles, the customer/user unequivocally allows and permits Hotelwaze and Hotelwaze.com to use the same for any purpose as it deems necessary as permitted by law. Any and all liability in relation to the uploading of the said images, pictures, images, works and articles shall be borne exclusively by the customer/uploader. The customer/uploader further warrants and certifies that all files, pictures, images, works and articles are free from viruses, malware, spyware or any malicious software and codes, and accepts responsibility and liability in connection to any damage suffered by Hotelwaze in relation to any loss of data, information or content, or any and all incidents related thereto. Hotelwaze reserves its right to delete all of the above pertinent uploaded data as it deems necessary that violated any of the terms and conditions set forth herein to protect its business and interests.
Intellectual Property Rights
All information, content, data, code, software or material as shown in Hotelwaze.com are the intellectual property of Hotelwaze and its service providers as the case may be, unless otherwise provided thereto. Subject to international intellectual property laws, Hotelwaze shall retain exclusive ownership, rights, title and interest over Hotelwaze.com and any and all of its contents and it shall be prohibited for any person, juridical or otherwise, to use, copy, paste, scrape, embed, mirror, publish, market, integrate or made commercially available, without the prior express consent and permit from Hotelwaze.
Miscellaneous
Any interpretation, construction, and any disputes arising out of the provisions of these Terms and Conditions shall be governed by the laws of the State of California, United States of America, and suppletorily, the Federal Law of the United States of America. Consequently, any action relevant thereto shall be brought within the competent courts of the State of California, United States of America.
The provisions of these Terms and Conditions shall be understood as separate and distinct from each other and shall remain valid and binding in cases where some of the provisions thereof might become invalid, obsolete, unenforceable or non-binding according to the laws of the State of California, United States of America.
